Monday, November 19, 2012

Technical Skills for BA's and QA's

What kind of technical skills do BA's and QA's need? Terry and I had a good discussion on this quite a few times in the last year. Her recent email to the group soliciting feedback and ideas sparked a really good email conversation. Here is my take on this topic.

I think the technical skills needed by BA's and QA's depend a lot on Intranet / Internet system as well. With an internet system used by users all over the country / world BA's and QA's would need more technical skills around what are the minimum system requirements. Do we support multiple browsers / devices, what are the compatibility criteria and options. What are the trends in browser usage? What new technologies are coming in marketplace that may need to be accounted for - example, new version of Android or ipad mini :) If there is a new version of TinyMCE editor available do we upgrade? What does it buy us? etc

In an intranet system we may have a much more predictable user base. The technology standards are governed by a company wide "standards board" of some kind. This takes away the need BA's and QA's to know some of these technical items. In an Internet system where the user base is sampled and the technology terrain keeps changing much faster BA's and QA's need more technical skills.

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